🗺️ Stakeholder Map

Stakeholder Influence Map - E-Itsinda / Twizerane Saving Group

Gahanga Sector, Nunga Cell

This map shows the people, systems, and forces that directly influence the groups including Twizerane saving group and the challenge we identified: the reliance on manual operations and the growing need for digital compliance in Rwanda.

Stakeholder Table

Category	Stakeholders	Short Description (Influence on Community)
Caretakers	Local women leaders	Maintain unity, guide member behavior, support harmony during meetings.
	Village/local staff	Support group wellbeing and encourage stability.
Internal Stakeholders (Inside the Itsinda)	Members	Contribute savings, take loans, affected by any errors or delays.
	Group President	Oversees fairness, guides decision-making, ensures structure.
	Secretary	Records transactions manually; main source of workload and errors.
	Treasurer	Handles physical funds and reconciliations.
	Local residents	Potential members who observe and influence acceptance of new tools.
Institutional Stakeholders	MINECOFIN (Ibimina Registration System)	Requires formal records and digital reporting for registration and compliance.
	Local Government	Encourages group formation, financial inclusion, and trust-building.


	MFIs	Future partners once digital records exist.
Technology Stakeholders	MTN / Airtel Mobile Money	Provide payment rails for contributions and loans.
	USSD Users (most members)	Drive the need for a simple, phone-friendly system.
	Smartphone leaders	Enable advanced app features like digital ledger and reporting.
	E-Itsinda Development Team	Builds the solution, trains users, and collects feedback.
Emerging Leaders	Youth members	Tech-curious and first to adopt digital systems.
	Informal influencers	Trusted members who encourage others to try new tools.
	Digitally skilled youth	Help explain technology to older members.
	Progressive leaders	Open to using smartphones; support digital adoption.
Groups Affected by the Challenge	Itsinda Members	Experience errors, disagreements, and time-consuming processes.
	Group Leaders	Carry the burden of manual calculations and recordkeeping.
	Women & low-income families	Depend on the group for financial stability and emergency loans.
	Youth entrepreneurs	Need fair access to small loans for business.
	Government systems (MINECOFIN)	Affected when groups cannot produce required digital data.